10 questions to ask before engaging a professional organizing service

(plus our answers!)

An organized home can be a paradise of calm and inspiration, enhancing your well-being and productivity. If you're feeling overwhelmed by clutter and chaos, it might be time to consider professional organizing services. But how do you choose the right service provider? Here are ten essential questions to ask before engaging professional organizing services, along with insights into how The Happy Space Co. stands out in this field.

Women in Hong Kong writing

1. What Experience Do You Have?

Why Ask This Question

Experience is crucial in the organizing industry. You want to ensure that the team you hire has the expertise to handle your specific needs.

Our Answer

We have helped over 100 clients organize their homes, and their lives!

At The Happy Space Co., our team comprises former corporate professionals who understand the demands of a busy working life in Hong Kong. Founded by a former corporate lawyer, we have firsthand experience with the struggles and stresses of maintaining an organized home while managing a hectic career. Additionally, many of our team members are mothers who know what it means to raise kids in this chaotic city. With over ten years of experience in Hong Kong, we bring a wealth of knowledge and practical solutions to the table.

2. What Is Your Approach to Organizing?

Why Ask This Question

Different organizing services have different approaches. You need to find one that aligns with your lifestyle and preferences.

Our Answer

Our approach at The Happy Space Co. is holistic and tailored to each client. We begin by understanding your lifestyle, habits, and goals. Our organizing solutions are not just about making things look tidy; they're about creating systems that are intuitive, practical, and easy to maintain. We delve deeper into the habits and systems that contribute to clutter, helping you establish new habits for long-term orderliness.

person organizing a pantry

3. How Do You Ensure Lasting Results?

Why Ask This Question

It's important to know that the organization will last long after the initial work is done.

Our Answer

We design systems that are easy for everyone in the family to follow, whether it's kids or helpers. Our goal is to create an organization that lasts, bringing harmony and peace to your home. We provide guidance and support even after we leave your space, ensuring that your organized space remains a source of joy and efficiency.

4. Can You Personalize Your Services?

Why Ask This Question

Everyone's needs are unique, so it's essential to find a service that can offer personalized solutions.

Our Answer

Absolutely! We believe there's no one-size-fits-all solution to organization. We take the time to understand your specific needs and preferences, crafting personalized organizing solutions that work specifically for you. Whether it's your home, workspace, or children's play areas, we have comprehensive solutions tailored to each space.

5. What Are Your Values?

Why Ask This Question

Knowing the values of a service provider can help you determine if they're the right fit for you.

Our Answer

At The Happy Space Co., our core values are honesty, transparency, non-judgmental attitudes, and total discretion. We genuinely care about making our clients' lives easier and strive to build a trusting relationship with each client.

6. Do You Offer Eco-Friendly Solutions?

Why Ask This Question

Many people value sustainable practices, and knowing whether your organizer supports them can be a deciding factor.

Our Answer

We're committed to eco-friendly organizing. We encourage recycling, repurposing, and responsible disposal of items you no longer need. Our goal is not only to declutter your space but also to reduce waste and promote sustainability.

a well organized bathroom drawer

7. How Do You Handle Decluttering?

Why Ask This Question

Decluttering is a significant part of organizing, so it's crucial to understand how it will be managed.

Our Answer

Our decluttering process is not about minimalism, but about making intentional choices. We help you identify what truly adds value to your life and what can be let go. This mindful approach ensures that you're left with a space that reflects your priorities and values.

8. Can You Work Within My Budget?

Why Ask This Question

It's important to know if the services offered can fit within your financial constraints.

Our Answer

Home organization is an investment in your well-being, much like a gym membership or personal coaching. We provide custom plans and product sourcing for each space so you know upfront what your financial investment will look like without any surprises.

9. What Is Your Availability?

Why Ask This Question

Understanding their availability can help you plan the project better.

Our Answer

We understand the busy lives of our clients in Hong Kong and strive to be flexible with our scheduling. Our clients can be as hands-off as they’d like - we can organize while you’re at the office or traveling. Like every aspect of our service, it is tailored to you.

10. Can You Provide References?

Why Ask This Question

Hearing from past clients can give you confidence in the service provider's abilities and track record.

Our Answer

We're proud of the positive feedback we've received from our clients. Here's what some of them have said:

“The storeroom in my house was the anomaly... Nassim came prepared, swept in, and organized everything way faster than I thought possible."

- Ziggy

"Nassim helped us gain new perspectives that helped us better organize our lives... My husband and I appreciate your help with our study."

- Erin

"Nassim and Ascia turned around my kids' space and wardrobe within a day... I highly recommend working with The Happy Space."

- Siobhan


Choosing the right professional organizing service can transform your living space into a haven of calm and inspiration. By asking these ten questions, you can ensure that you're making an informed decision that aligns with your needs and values.


Ready to transform your home?

We invite you to experience the joy of a tidy and organized home. Let's create a living space that sparks your creativity and brings you peace. Contact us today for a free consultation!

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Meet a Happy Space client, Emma Farnen